Privacy Policy

1. Introduction

This Privacy Policy outlines how Bizy, a product of Agentic I.T. Solutions ("we," "our," or "us"), collects, uses, discloses, and protects your personal information when you use our services.

By accessing or using Bizy, you agree to the practices described in this Privacy Policy.

2. Information We Collect

2.1 Information You Provide

When you use our platform, we collect the following information:

Account Information: Name, email address, phone number, and business-related details.
Communication Data: Messages, inquiries, and customer support interactions.
Business Operation Data: Data related to your business activities and configurations within Bizy.
Payment Information: Billing and transaction details (processed securely by third-party payment processors).

2.2 Automatically Collected Information

We may automatically collect information about your usage of Bizy, including:

Usage Data: Pages visited, features accessed, and interactions with the platform.
Device Information: Information about the device you use to access Bizy, such as your operating system, browser type, and IP address.
Cookies and Similar Technologies: Data collected through cookies, web beacons, and other tracking technologies to enhance your experience.
Log Data: Time-stamped records of actions taken within the platform.

3. How We Use Your Information

We use your information for the following purposes:

To provide and maintain our services.
To enhance the user experience and improve platform performance.
To communicate with you about your account, updates, and support.
To process payments and manage transactions securely.
To comply with legal and regulatory requirements.

4. Data Storage and Security

Security Measures: We implement appropriate technical, administrative, and physical safeguards to protect your data from unauthorized access, alteration, or loss.
Data Storage: Information is stored securely in our systems, which are compliant with applicable laws and regulations.
Retention Policy: We retain your data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

5. Information Sharing

We do not sell or share your personal information without your consent, except in the following situations:

Service Providers: We may share data with trusted third parties who assist in providing services (e.g., payment processors, cloud storage providers).
Business Partners: To facilitate integrations or partnerships you enable within Bizy.
Legal Authorities: When required to comply with legal obligations, enforce our policies, or protect our rights.
With Your Consent: In cases where you explicitly authorize information sharing.

6. Your Rights

As a user, you have the following rights:

Access: Request a copy of the personal data we hold about you.
Correction: Update or correct inaccurate data.
Deletion: Request deletion of your personal data (subject to legal or contractual obligations).
Objection: Object to certain types of data processing.
Data Portability: Request a structured copy of your data in a portable format.

To exercise your rights, contact us using the information provided in Section 10.

7. Third-Party Services

Bizy integrates with third-party services (e.g., payment gateways, messaging platforms). These third parties may collect and use your data according to their own privacy policies. We recommend reviewing their policies to understand how your data is handled.

8. Children's Privacy

Bizy is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If we become aware of such data, we will take immediate steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. We will notify you of significant updates through the platform or email.

10. Contact Information

For questions, concerns, or to exercise your rights, please contact us at:

Agentic I.T. Solutions
Email: [email protected]
Address: Naga City, Philippines

11. Compliance

We comply with applicable data protection laws, including the Data Privacy Act of 2012 (Republic Act 10173), and ensure that your information is processed in accordance with these regulations.